I'm a Happiness Engineer on the WooCommerce Orion team, and have been working at Automattic for 18 months now. I'm doing a six month 50% rotation on Happiness Hiring; the rotation is from June until the end of December. That means I still do 50% support on WooCommerce, then handle applications, interviewing, and working with trials during the other 50% of my time.
As a WooCommerce Happiness Engineer at Automattic, I spend some of my time directly helping customers. I also get to travel quite a bit, to different conferences and to meet my colleagues all over the world. I'll focus on a day at home (just outside of Stockholm, Sweden), because the other days are anything but typical.