A day in the life of a Happiness Engineer, October 2017 edition

I'm a Happiness Engineer on the WooCommerce Orion team, and have been working at Automattic for 18 months now. I'm doing a six month 50% rotation on Happiness Hiring; the rotation is from June until the end of December. That means I still do 50% support on WooCommerce, then handle applications, interviewing, and working with trials during the other 50% of my time.

A (semi) typical work day for me, February 2017 edition

As a WooCommerce Happiness Engineer at Automattic, I spend some of my time directly helping customers. I also get to travel quite a bit, to different conferences and to meet my colleagues all over the world. I'll focus on a day at home (just outside of Stockholm, Sweden), because the other days are anything but typical.

The experience of switching to Colemak

When I joined Automattic, I found that using different keyboard layouts like Dvorak and Colemak are common and encouraged - as are most things that will help you be more efficient.The idea is that if you spend so much of your day at your computer, you might as well be efficient at input. The idea seemed neat, so why not?

Automattic: my journey from application to hire

Hi! My name is Hannah and I'm a WooCommerce Happiness Engineer at Automattic. Automattic is the company behind WordPress.com, WooCommerce and many other products. I successfully completed my trial for Happiness Engineer on WordPress.com. During my trial, I read as much as I possibly could about other people's experiences. Good, bad, it didn't matter. I... Continue Reading →

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